FAQs Archiv - Page 2 of 3 - Lunor Handcrafted eyewear made in Germany

Q: Which glasses are suitable for people with allergies?

There is a variety of suitable eyeglass options for people with contact allergies. Wearing comfort and tolerance to the materials take top priority in the selection of the correct glasses. People with allergies in particular should look for low-allergen materials. Glasses made of high-quality cellulose acetate are a good choice for people with metal allergies. This bioplastic material is made of cotton and is generally harmless. All Lunor acetate eyeglasses are handcrafted from premium cellulose acetate and are ideal for people with metal allergies. For people with allergies who are sensitive to nickel, eyeglass frames made of titanium are an ideal option. Titanium is anti-allergenic and light, but yet stable. Lunor offers a large selection of titanium frames. Stainless steel is considered to be well tolerated by the skin and is used in our Lumag factory. The critical factor is the electroplating, i.e. the surface coating of glasses. Allergen-free materials like gold or palladium should be used for this. All eyeglass frames from Lunor are electroplated without the use of nickel. Our stainless steel frames are additionally sealed with a protective coating. All metal frames from Lunor are fitted with the original Lunor titanium nose pads. They do not tarnish, they do not discolor and they are usually well suited for people with allergies. It is advisable to contact an experienced optician when choosing the correct glasses for people with allergies. They can offer individual consultation and select the appropriate glasses, taking individual allergies into consideration.

Q: Are my Lunor eyeglass frames authentic or fake?

To be sure you are buying authentic Lunor eyeglass frames, you should only purchase them from our official partner opticians, as listed by us. If you have already purchased eyeglass frames, we can assess – but not guarantee – the authenticity of your Lunor glasses if you provide high-resolution photos. Send us your photos of the front, the side, the inside of both sides of the frames, as well as the rear view to servicel@lunor.com

Q: I cannot find my glasses on the website, can I still order them from you?

If your favorite model is no longer available in our current collection, we can check if we still have it in stock, or whether we can help you to select similar Lunor eyeglasses from our current collection. Please note that the purchase of your frames is only possible through one of our partner opticians.

Q: Are there any spare parts for my glasses?

Yes, we usually have spare parts for all of our eyewear models. And that even if they are already several years, sometimes even decades, old. Our handmade glasses are of the highest quality, so repairing them is almost always worth it. We firmly believe that repairing is more environmentally friendly than buying new glasses at short intervals. Your optician can order the spare parts directly from us.

Q: What should I do if my optician is no longer there?

No worries, you can simply contact another of our Lunor partner opticians. You can find our partner opticians in the Store Locator on our website.

Q: In which color are my glasses available?

You can find all available colors and models on our website under Collection.

Q: Is there a clip-on for my Lunor eyeglass frames?

We offer clip-ons for a selection of our acetate frames. With a Lunor clip-on, you can transform your corrective frames into sunglasses with a single movement, without having to sacrifice your prescription. You can find all of the available clip-on models on our website. If your model is not listed, you may gladly inform us, thereby helping us with the development of our collection.

Q: My glasses have white stains – what should I do?

If your glasses have white stains, this is most likely due to a normal reaction to the natural excretions of your skin, such as sweat. The quality of our frames is important to us and we use premium cellulose acetate from Italy for our acetate frames. Cellulose acetate is a natural material that is mostly (60-80%) made of cellulose. Our matt eyeglass frames get their characteristic velvet matt surface through a special process which is similar to sandblasting. The structure of the surface offers deposit areas for particle such as skin cells and sweat, which is why matt acetate frames are more prone to white stains than glossy frames. The care of your matt Lunor glasses is crucial to ensure the best vision and longevity possible. We recommend cleaning the frames regularly with clear water and, if necessary, a mild pH-neutral soap. Afterwards, a special Lunor care cream for matt frames, which can be obtained for free from your optician, can be applied. Alternatively, you can also use an unscented hand cream. Tip: your optician can restore your frames with a professional cleaning or polishing.

Acetate

Classic

Stainless steel

Retro

Titanium

Timeless

Gold

Noble

Clip-On

Stylish

BRAND

SERVICE

LEGAL

NEWSLETTER

ABOUT LUNOR

Acetat

Edelstahl

Titan

Gold

Clip-On